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Frequently Asked Questions

Is it real Carbon?

Yes, we use carbon fibre thread and it is then finished with a resin to wrap the part. We also use a UV protection resin to prevent any yellowing of the parts. We use original equipment manufacturer (OEM) parts for the base of the product which the carbon fibre is then wrapped onto; this ensures an accurate fit for your car.

Do you sell abroad?

We ship to over 200 countries and islands, for our full list including approximated transit times please visit our 'Shipping' page.

Is there a discount for ordering multiple items?

Unfortunately we cannot offer individuals a discount for ordering multiple items. The reason for this is because each item is individually hand-made and there is no saving in time or cost we can pass on to you.

If you are interested in becoming a distributor for Carbon Designz, please get in touch at [email protected].

Will this part fit my car?

For the base of our carbon products we use OEM parts to ensure the parts fit accurately on your car. At Carbon Designz we have a highly skilled and very knowledgeable team, if you have any specific questions about your car or need reassurance feel free to email us at [email protected].

When will I receive my order?

Please allow 5-6 weeks from placing your order to receiving the finished part. This takes into account a number of factors including the finishing process for the carbon, processing your order and delivery. Due to the large range of products we have on offer, from time to time more specialist parts have to be ordered directly from the manufacturer which can add to this time. Please check the status of your order by logging into your account.

What does the status of my order mean?

Please visit our 'Order Key Status’ page.

How do I return my item?

The carbon wrapped parts are made on an individual basis, only parts which do not fit or are damaged can be returned. Please contacting us before returning and read our 'Returns' page.

How do I change my order or add to my order?

Please send an email to [email protected] where one of our team will be very happy to help you. We aim to respond to all emails within 48 hours. (within business hours)

How do I get in contact with you?

You can reach us by email at [email protected] , alternatively you can phone us: +49 (0) 30 / 21403469. (within business hours)

Monday: 8 am - 6 pm CET
Tuesday: 8 am - 6 pm CET
Wednesday: 8 am - 6 pm CET
Thursday: 8 am - 6 pm CET
Friday: 8 am - 6 pm CET
Saturday: closed
Sunday: closed

Audi A7 Carbon Mirror Caps Silver